Technical Support Engineer (m/f/d)
I.R.I.S., a Canon company, offers high-quality solutions for the digitalization of paper-based documents. The division Products & Technologies develops technologies and products for Intelligent Document Recognition and markets its portfolio on a worldwide basis through strong partnerships. I.R.I.S. Products & Technologies is located in Germany, Benelux and USA.
Start your career at I.R.I.S. Products & Technologies as Technical Support Engineer (m/f/d)
As Technical Support Engineer (m/f/d) at I.R.I.S. P&T, you will play an active role in providing technical 1st- and 2nd- Level-Support for all partners and/or end customers of I.R.I.S. Products & Technologies, including the solution of technical problems of any kind related to I.R.I.S. Software.
Profile
Desired Skills & Experience:
- Bachelor’s degree in Computer Sciences or equivalent (trained IT-Specialist)
- Programming knowledge in Windows (VB .NET required, COM/XML/Python a plus)
- Excellent knowledge of English and German
- Apply analytical thinking to complex projects
- Ability to work independently and meet deadlines
- Excellent communication skills (written and verbal)
- Team spirit, dedicated and very committed to end-customers and partners
We offer
What We offer:
- The opportunity to be part of a strong, ambitious and fast-moving high-tech organization
- The opportunity to work within an international, respectful and collaborative environment with a local, family atmosphere
- An attractive salary package
- We also have flexible working hours, home working facilities and our offices are easily accessible